Request Live Web Support

At this time, live web support is only available in North America, Central America and Europe.

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Personal Information
* First Name:
* Last Name:
* Company/University:
Department:
* Country:
* Telephone:
* Email address:

Availability
Date Requested:
Time Requested:
(in Mountain Standard Time)

Details of my system
* Operating System: Version:
* Software:
 *Software version:
* Type of PowerLab: other:
* Serial number:
LabChart Extension(s):
 version(s):
Front-ends or Pods connected:

System Files (Boot Log and Screen Capture)
To help us understand the issue at hand and resolve it quicker, please provide the following items in a .zip file and upload using the button below.
  1. Boot Log File. Click here for details on how to find your Boot Log File.
  2. Chart/LabChart Configuration. Click here for details on finding this data.
  3. Screen Capture and or Data File
Please select a file:

Description of the problem
Please check that your email address is correct before submitting and that you have read the ADInstruments support procedure. Where possible, a sample data file showing a problem should be prepared as it may be requested.

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http://www.adinstruments.com/support/request-webex-support/

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