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ADInstruments offer a range of five (5) Year Support and Service Plans that extend the standard ADInstruments three (3)
year hardware warranty and includes FREE support for the period of the plan.
The Support and Service Plan provides the user with five (5) years of the following benefits:
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Technical Support
For the period of this plan the customer has access to FREE phone and email technical support from ADInstruments.
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Hardware Warranty*
This plan extends the standard three year warranty period and entitles the customer to free repairs and
servicing of ADInstruments PowerLab units and Front-ends*. This includes free parts, labor and calibration of the units.
The purchaser must ship the defective product at their own expense with ADInstruments paying the return shipping costs.
Loan replacement units
Should any PowerLab or Front-end unit have to be returned for repairs or servicing a loan unit will be shipped within 48 hours.
* Only ADInstruments manufactured products covered and within the standard three (3) year warranty are eligible.
Any mechanical damage or damage caused by misuse is excluded from this warranty. See standard warranty conditions for details.
The following are the Platinum 5 year Support and Service Plans available.
MLX3001 Platinum 5 year Support and Service Plan (per PowerLab)MLX3002 Platinum 5 year Support and Service Plan (per Front-End)
For additional information or to discuss the plan which best suites your requirements please contact your nearest
ADInstruments Office or representative.
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