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Technical Help Request

日本語で入力の場合はここをクリック

请使用中文完成表格

All fields must be completed otherwise support may not be provided. All red stars marked fields are compulsory.

Personal Information
Title:
* First Name:
* Last Name:
* Company/University:
Department:
* Mailing Address:
* City:
State:
Zip code/Post code:
* Country:
* Telephone:
Fax:
* Email address:

Details of my system

* Type of computer:

* Operating System:		version:
* Software:		* Software version:
* Type of PowerLab:		other:
* Serial number:
LabChart Extension(s):		version(s):
Front-ends or Pods connected:
Type of connection:	SCSI USB Analysis mode

System Files (Boot Log and Screen Capture)
To help us understand the issue at hand and resolve it quicker, please provide the following items in a .zip file and upload using the button below. Boot Log File. Click here for details on how to find your Boot Log File. Chart/LabChart Configuration. Click here for details on finding this data. Screen Capture and or Data File
Please select a file:
NOTE: To avoid compatibility and corruption problems please add your data file & screen capture to a ZIP archive (file name have to have a .zip extension) for uploading.

Description of the problem


Please check that your email address is correct before submitting and that you have read the ADInstruments support procedure. Where possible, a sample data file showing a problem should be prepared as it may be requested.

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