Closing (quitting) the kuraCloud Desktop App in your System Tray will automatically turn off the kuraCloud Data Service, preventing sampling from working in Lt:
This will prevent sampling in Lt unless the Data Service is Restarted.
To Restart the kuraCloud Data Service:
- Open Windows Services (on Windows 7, go to Start > Search for Services in the search bar, on Windows 8 / 10 press the Windows Key + R > type Services.msc > hit return).
- Scroll and locate the kuraCloud Data Service
- Right-click the kuraCloud Data Service, and click Start to resume the service
OR
- Go to "C:\Program Files (x86)\kuraCloud\kuraCloud Desktop\kuraCloudTrayApp.exe"
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Note: You will need to refresh the page within Lt to be able to resume sampling.
To have the app re-appear in your system tray, re-install the kuraCloud Desktop App using this link.