- Have the student login and navigate to the page that is experiencing the issue.
- Have the stimulating bar electrode connected, turn the PowerLab off and on.
- In the system tray, right-click on the kuraCloud desktop application and restart it.
- Refresh the browser page, then try sampling.
Note: Please ensure there are no custom settings files uploaded to the data sampling panel.
If the issue is still not resolved after following these steps, please contact your local ADInstruments Technical Support Representative.