Lt Support

LtLt

Beginners Guide to using Lt

Follow these six simple steps and begin teaching your students online quickly and easily.

Log in to Lt

 

Step 1

Import existing Lt content

There are many pre-made Lt lessons available already!

Step 2

Add your own content to Lt

Shifting your content into Lt is as simple as drag and drop!

Step 3

Customize your content in Lt

All content in Lt is fully customizable, so you can merge existing content with your own to make the lessons you need.

Step 4

Make use of existing data

If students aren’t able to access the lab, they can still access data.

Step 5

Invite students to Lt

It’s as easy as importing a class list.

Step 6

Publish and make content available

Whether to showcase to staff or to distribute to students, you choose what is seen.

Help Guides

Lt Essentials

Signing up to Lt as an educator

You will learn how to accept your invitation to Lt and the basics of the administrator interface.

See our guide here

Lt Instance Administration

You will learn how to customize your Lt instance by modifying the general settings, inviting administrators, and creating or modifying staff roles.

See our guide here

Staff can check the status of kuraCloud and sign up for important notifications about the platform here.

Setting up a course

You will learn how to create new courses, modify their settings (including grading workflow and example data options), and invite course-specific staff members.

See our guide here

Adding content to your course

See our guide here

The Getting Started Lessons

These lessons provide an introduction to Lt for educators and students. Make sure you add the Lt Student Starter module to all student courses.

Welcome Lessons

How to teach an online lab in Lt

See our guide here

How to switch example data on by default

See our guide here

Transitioning your content into Lt

See how easy it is to move your content from Microsoft Office(Word, Excel, Powerpoint) Google Drive and LabChart into Lt.

See our guide here

Inviting students to Lt

You will learn how to add and remove students from your course (individually or in bulk), edit their details, manage student sections, and send invitation emails.

See our guide here

Support Article: Importing Students into Lt

Example .csv file for importing students

Download example .csv

Student Admin Resource Pack

Download resource pack

  • Lesson checklist - pre-release to students 
    This checklist will help you make sure your lessons are ready for students.
  • Lt student pre-invitation template 
    A template for a quick introductory email to your students, explaining what Lt is and how to sign up. We strongly recommend sending this email out before you invite students to your course.
  • Lt student invitation template 
    This template is formatted in a way that allows you to import students to Lt. See our Support Article here: Importing Students into Lt
  • Student experience - login and exploration 
    An introductory video for students. You may want to share this video with your students at the same time you invite them.

Managing sections in Lt

Here's a feature that lets you manage the sections in your course in a flexible and intuitive way.

See our guide here

Publishing a lesson

You will learn how to publish lessons and modules, and how to make them available to students.

See our guide here

Publishing a module

Support Article: Publishing a Module in Lt

Beware updating a lesson after students have started it

If you update a lesson and then publish it, only students who have not yet started the lesson will see the updates. Students who have already started the lesson will continue to see the old version. Therefore, before publishing a lesson, be certain it is the final version. If you want to make all students see the latest version, you’ll need to reset the progress of those that have already started the original version. This is a critical process that can’t be undone, so do so with consideration.

Publishing checklist

See here for a more in-depth checklist before publishing and making content available to students. Some key points to note are:

  • The content is up-to-date and ready to be accessed by students
  • You’ve decided if the lesson will be published individually or in a module
  • The lesson has a poster (thumbnail) icon
  • Once published, the lesson is available to students at the correct date(s) and time(s).
    • I’ve selected ‘Student View’ and can see the content I expected is available to the students.

Before publishing content, consider if the content is best published as a stand-alone lesson or as one of a series of related lessons in a module. For example, a lesson introducing the course would likely be best published by as a stand-alone lesson. However, a pre-lab quiz lesson that precedes an associated lab would be best published within a module.

Note: It’s very important to only publish a lesson either individually or within a module. If a lesson is published both as an individual lesson and a lesson within a module, students can start and complete them separately.

Enhance your teaching

Editing Lt lessons

You will learn how to accept your invitation to Lt and the basics of the administrator interface.

See our guide here

Editing Lt lesson details

You will learn how to change the details of a lesson, including its name, description, key words, lesson icon, and more. This video also addresses how to activate Group and Presentation Lesson options, and explores lesson revisions.

See our guide here

Creating Lt Lessons

You will learn how to create lessons from scratch in Lt. Happy authoring!

See our guide here

Adding videos to a lesson

Support Article: Creating Lt Video Panels

Transitioning your content into Lt

See how easy it is to move your content from Microsoft Office(Word, Excel, Powerpoint) Google Drive and LabChart into Lt.

See our guide here

Using the Lt student progress dashboard

Learn how to use the student progress dashboard in Lt to gain insights about your students and lessons.

See our guide here

Resetting student progress in Lt

Support Article: Resetting student progress in Lt

Granting students extensions in Lt

Support Article: Granting Extensions in Lt

Grading in Lt

You will learn how to “force commit” student work and navigate the Grading Interface.

See our guide here

Basics of Lt for students

You will learn how to accept your invitation to Lt and navigate the student interface. This video teaches you everything you need to know to start learning in Lt!

See our guide here

FAQ

Yes, though you can use .csv files to quickly invite your students or transfer grades to your LMS, and then set up integration later.

If you'd like to integrate right away, see our page on LMS Integration.

Lt Support Videos

Web video URL

Getting started with Lt – quickly!

Filter videos

Release Notes

We're continuously improving features and performance, fixing bugs, and releasing updated content to Lt.

Show releases for:

January 31 2021

Content

We are continuously improving features and performance, fixing bugs, and releasing updates to Lt daily.

Here is a summary of what got shipped this month.

New Lt Feature Releases

  • Search box now available in for Staff Accounts
  • Can now request new content within the Content Library
  • Lt can now be accessed through the Opera browser

Improvements and Bug fixes

  • Restored sampling functionality in LabStation
  • Data panels with sampled data in LabStation now load correctly
  • Can now detect duplicate emails for students with and without accents in their emails when importing students
  • Student progress indicators in the grading interface showing no longer shows 0% after changing between sections
  • Grading sidebar now updates when changing which name students are sorted by
  • Restore missing instance dashboard
  • Update to the License and Services Terms in LabStation and LabStation instances
  • "Make Available Now" button now warns you that re-publishing a lesson will clear grades

Content

Bug Fixes

  • Airflow Lab and module (v1.3.3 Human Phys)
    • Added example data for peak flow activity. Also added nice new ADI images of peak flow scales - both Wright and EU.
  • Lung Volumes (v1.3.8 also in Immersive Nursing, PCM)
    • Zero Inputs button added back into lab.
  • Cardiovascular Effects of Exercise (v1.3.3 also in Exercise Phys)
    • All instances of “TP interval” changed to “TP segment”
  • Water Balance (v1.3.1)
    • Example data for 120 and 100 minutes added in where missing
  • Brain Blood Supply (v1.3.1 Biosci tutorial; also in, Neuro, PCM)
    • Question and interaction between hormones and BBB updated to be more accurate.

December 31 2020

Content

We are continuously improving features and performance, fixing bugs, and releasing updates to Lt daily.

Here is a summary of what got shipped this month.

New Lt Feature Releases

  • The analytics dashboard is now live! See here for more information
  • Accessibility changes - Drag and Drop and Table Questions panels can now be selected via tabbing

Improvements and Bug fixes

  • The scroll bar in the archived and deleted courses sidebar now functions as expected
  • Temporarily losing internet access while a lesson is loading now does not cause some panels to be marked as unloaded. Only loaded panels persist data
  • Drag handles now behave as expected for multiple choice question panels
  • Deleting and/or archiving courses function restored

Content Team

New Lessons

  • Español - Community Translation
    • Clinical Skills - whole collection

November 30 2020

Content

We are continuously improving features and performance, fixing bugs, and releasing updates to Lt daily.

Here is a summary of what got shipped this month.

New Lt Feature Releases

  • Accessibility changes - Text Question, Multiple Choice Questions and Table panels can now be selected via tabbing

Improvements and Bug fixes

  • Grading environment:
    • Fixed a bug in the grading environment where setting the max grade or turning auto-grading off wouldn't appear to persist after refreshing the browser. This only occurred for lessons inside a module.
    • Stopped checkpoints from blocking graders being able to view the whole lesson in the "View Model Answers" feature
  • Sampled data is no longer missing in a saved lesson in LabStation
  • Students are now able to start a second grace period after the first license they entered had expired
  • Example data now shows for a second sampling panel using a spirometer

Content 

New Lessons

  • Deutsch - Community Translation 
    • Medikamentengabe II - Vorbereitung
    • Medikamentengabe II - Übung
    • Medika entengabe II - Quiz

Bug Fixes

  • Getting Started Collection (Name changes, no content changes)
    • Lt Instance Administration v1.3.5
    • Lt Panel Types and Applications v1.3.3
    • LabStation Instance Administration v1.3.2
    • LabStation Panel Types and Applications v1.3.2
    • LabStation Student Starter v1.3.3
  • Human Physiology
    • Blood (Bioscience tutorial) v1.3.2 (in Blood Clotting and Blood Counting modules)
      • Incorrect feedback for an answer fixed (p11)
      • DnD panel option reworded for accuracy (p12)
    • Spinal Reflexes v1.3.5 (also in Imm Nursing and Neuroscience)
      • Value panels added to analysis pages
  • Psychophysiology
    • Electrodermal Response v1.3.5 (also in Neuroscience)
      • Example data added to polygraph activity
  • Preclinical Medicine
    • Blood Pressure v1.3.3 (also in Human Physiology)
      • Example data cleaned up (p4 and 13), intercostal popup added (p13), and units added to data channels.
    • Mr. Wolfe v1.2.6 (in the ANS module)
      • Fixed graph in popup (p9), fixed units in data panel (p10)
  • Understanding Your Physiology
    • A3, A5, A9, B1, C4, C5, C6, C7, and C8
      • Misc. updates (typos fixed, popups added)

October 31 2020

Content

We are continuously improving features and performance, fixing bugs, and releasing updates to Lt daily.

Here is a summary of what got shipped this month.

New Lt Feature Releases

  • Accessibility improvements now allow students to tab through the student licensing screen (access codes) and course sidebar.

Improvements and Bug fixes

  • Grading interface:
    • Fix for grades appearing out of sync with the panel grade for users with slow internet
    • Disabled the grade input box until the grade has loaded, so it's clear that grades are still loading
    • Fixed the students’ grade/progress indicators from becoming out of sync
    • Fix for a bug in the grading interface where model answers could appear blank
    • Fixed the header incorrectly labeling background pages and popups as normal pages
    • Error message now displays on panels when they are detected as having failed to load
    • Stopped the first grade from not being able to be set or saved
    • Loading spinners added to panels in the grading interface to indicate when the student's answer is still loading. For example, if you accidentally set grades on questions that hadn't been updated to show the current student's answer

Content

New Lessons

  • Deutsch - Community Translation (Clinical Skills, Medication Administration I)
    • Medikamentengabe I - Vorbereitung (de-DE) v1.2.5
      • Translation of: Medication Administration I - Preparation
    • Medikamentengabe I - Übung (de-DE) v1.2.5
      • Translation of: Medication Administration I - Practice
    • Medikamentengabe I - Quiz (de-DE) v1.2.5
      • Translation of: Medication Administration I - Quiz

Bug Fixes

  • Human Physiology
    • Glucose Absorption - PLP v.1.32
      • Corrected question 8 answer, Body system added to keywords, Updated popups to match the lab.
    • El corazón v1.2.9_es-LA
    • O coração v1.2.9_pt-BR
    • Mecânica da Ventilação (pt-BR) v1.3.2
  • Pre-Clinical Med
    • Glucose Absorption - PLP v.1.32
      • Corrected question 8 answer, Body system added to keywords, Updated popups to match the lab.
    • El corazón v1.2.9_es-LA
    • O coração v1.2.9_pt-BR
  • Anatomy
    • Heart Dissection – Lab v1.1
      • Fixed incorrect L and R ventricle labels.
    • Dissecação do Coração - Laboratório (pt-BR) v1.1
      • Fixed incorrect L and R ventricle labels.

October 16 2020

Content

New Lt Feature Releases

 

  • Improved Lt platform accessibility by

    • Adding new access keys and the ability to tab between lesson navigation controls

    • Users can now tab across the Lt header

    • Tab navigate lessons and modules in the student list view

    • Access key added for the home button within the lesson environment

    • Buttons have been updated to show when they have focus 

    • Added alternative text for icons in the student list view

    • Added alternative text for icons in the lesson environment header

  • Added a new authoring settings file library for authors to easily select settings files for the Data and Scope Sampling Panels

  • Prepared our Lt Sampling Panels for the upcoming Lt Sensors release

  • Made multiple changes to reduce the load on our servers and increase the performance of Lt

  • Fixed a bug where sometimes the wrong answer was displaying in the grading interface when switching between students quickly

  • Fixed a bug where a few of the Lt icons weren’t displaying correctly

  • Improved performance when switching between a student & staff member via the course sidebar

  • Updated our minimum browser versions, please check them out here.



 

Content

New Lessons

 

Community Translated lessons – Español (es-LA)

  • Immersive Nursing modules, each containing 5 lessons:

    • Alfred Ashmore - Renal Failure

    • Barry West - Stroke

    • Ben Wolf - Diabetes Complications

    • Carol Campbell - Diabetes

    • Frank Foster - Muscle

    • James Lester - Blood Pressure

    • Jenny Lincoln - Pregnancy

    • Jenny Lincoln - Childbirth

    • Liam McFadden - Febrile child

    • Mary Montgomery - COPD

    • Mike Miller - MI

    • Rachel Pearson - Myasthenia Gravis

    • Sam Dixon - Peripheral Vascular Disease

    • Tama Hudson - Heart Failure

  • Deutsch - Community Translation

    • Flüssigkeitshaushalt und Ernährung – Quiz v1.2.5

    • Flüssigkeitshaushalt und Ernährung – Übung (de-DE) v1.2.5

    • Flüssigkeitshaushalt und Ernährung – Vorbereitung v1.2.5

    • Klinische Messungen I – Quiz (de-DE) v1.2.5

    • Klinische Messungen I – Übung (de-DE) v1.2.5

    • Klinische Messungen I – Vorbereitung (de-DE) v1.2.5

    • Klinische Messungen II – Quiz (de-DE) v1.2.5

    • Klinische Messungen II – Übung (de-DE) v1.2.5

    • Klinische Messungen II – Übung (de-DE) v1.2.5

 

Bug Fixes

 

  • Breathing – Lab v1.3.2 (Human Phys and Exercise Phys)

  • Cardiorespiratory Effects of Exercise – PLP v1.3.2 (Human Phys and Exercise Phys)

  • Cardiovascular Effects of Exercise – Lab 1.3.2 (Human Phys and Exercise Phys)

  • Clinical Measurements I – Quiz v1.2.6 (Clinical Skills)

  • Energy Expenditure and Exercise – Lab v1.3.3 (Human Phys and Exercise Phys)

  • Fluid and Nutrition – Quiz v1.2.6 (Clinical Skills)

  • Heart Sounds – Lab v1.3.3 (Human Phys, Immersive Nursing, PCM)

  • Medication Administration I – Preparation v1.2.6 (Clinical Skills)

  • Stroop Test – Lab v1.2.6 (Human Phys, Neuroscience, Psychophys)

  • Water Balance – Lab v1.3.1 (DL and normal version; Human Phys)

 

September 18 2020

Content

New Lt Feature Releases

  • Improved Lt accessibility by adding access keys and the ability to navigate the lesson by tabbing
  • Fixed a bug in the Annotation Panel where the annotations could go blank for some students
  • Various improvements to the Lt Content Library
  • Adding a "Set for All Sections" button to update the availability start and end date for all sections Set availability for all sections
  • Applied multiple security updates
  • Behind the scenes work to get ready for the new Lt Analytics Dashboard coming next month. Here’s a sneak peek! Analytics sneak peek

Content Library updates

Understand Your Physiology

Last month we released this new collection. Understand Your Physiology is a learning supplement that has more than 160 ready-made lessons and over 3900+ interactive questions. The collection covers fundamental physiological concepts including regulation and control, body systems, and multi-system physiology.

New lessons

  • v1.0 versions of 18 Lt Biology labs added to the US_Biology_Pack (build #318)
  • Biology - release of 18 final v1.0 labs
    • Acid Rain – Lab v1.0
    • Aquatic Photosynthesis – Lab v1.0
    • Biological Membranes – Lab v1.0
    • Cellular Respiration – Lab v1.0
    • Diffusion through Membranes – Lab v1.0
    • Enzyme Action: Testing Catalase Activity – Lab v1.0
    • Interdependence of Plants and Animals – Lab v1.0
    • Limitations on Cell Size – Lab v1.0
    • Metabolization of Sugars by Yeast – Lab v1.0
    • Mitosis and Meiosis – Distance Learning Lab v1.0
    • Mitosis and Meiosis – Lab v1.0
    • Photosynthesis – Lab v1.0
    • Population Dynamics – Lab v1.0
    • Population Genetics and Evolution – Distance Learning Lab v1.0
    • Population Genetics and Evolution – Lab v1.0
    • The Visible Spectra of Plant Pigments – Lab v1.0
    • Transpiration – Lab v1.0
    • Turnip Peroxidase – Lab v1.0
  • Anatomy
    • Digestive System Model – Lab v1.0
  • Biology
    • Genetics of Drosophila – Distance learning lab DLv1.0
    • Genetics of Drosophila – Lab v.10
    • Animal Behavior – Distance Learning Lab DLv1.0
    • Animal Behavior - Lab v.10
    • Bacterial Transformation - Lab v1.0
    • Bacterial Transformation - Distance Learning Lab v1.0
  • Community Translated lessons – Portuguese (pt-BR)
    • There are 59 lessons spread between Human Phys and Anatomy.
  • Community Translated lessons – Deustch (de-DE)
    • Three modules containing 3 lessons each:
      • Flüssigkeitshaushalt und Ernährung – v1.2.5
      • Klinische Messungen I – v1.2.5
      • Klinische Messungen II – v1.2.5

Lesson updates

  • Aerobic Fitness Testing v1.3.3 fc4
    • Formatting fixes
    • Updated volunteer demographic info
  • Human Phys, PCM, Immersive Nursing
    • Lung Volumes v1.3.7
    • Read-only data panels replaced with data panels.

August 13 2020

Content

We are continuously improving features and performance, fixing bugs, and releasing updates to Lt daily.

Here's what got released this month.

  • Added grading options to grading environment including anonymous grading

  • Editing of maximum grades for questions after publishing via the grading interface

  • Moodle integration 1.1 now supports the latest versions of Moodle.

  • Minor bug fixes and improvements

 

Content Library updates

  

New Lessons:

  • Aerobic Fitness Testing - Lab, distance learning version (Exercise Physiology Distance Learning Labs module)

Lesson updates:

  • Cardiorespiratory Effects of Exercise v1.3.3 (Exercise Physiology, Human Physiology)

New French content:

  • Cardiorespiratory Effects of Exercise – Lab v1.3.2 (Effets cardiorespiratoires de l’exercice physique – TP)

July 3 2020

Content

We are continuously improving features and performance, fixing bugs, and releasing updates to Lt daily.

Here's what got released this month.

  • Added new grade syncing modes to Canvas Integration. After syncing, assignments can be moved to new assignment groups. Assignments that have been moved will continue to have their grades updated.

    • New Assignment Group - Canvas creates a new assignment group for every Lt lesson.

    • No Assignment Group - Canvas places new assignments in the top assignment group in the course.

    • Single Assignment Group - Canvas creates a single assignment group for all Lt lessons. Canvas places new assignments in this group.

 

 

  • Style and usability improvements to the Lt Grading Interface.

  • Educators can now view the work for a student who is still in progress (not yet committed) or for lessons without a completion page, so that they can see how students are progressing.

  • Minor bug fixes and improvements

 

Content Library updates

 

New lessons:

  • How to write good MCQs v1.0 (Getting Started with Lt - Administrators v1.3.9 module)

  • Reproductive System Model - Lab v1.0 (Anatomy - Reproductive System v1.1 module)

  • Respiratory System Model - Lab v1.0 (Anatomy - Respiratory System v1.1 module)

 

  • Biological Membranes – Lab pr1.0 (Pre-release, Biology)

 

Lesson updates:

  • Aesthetics, Assessment, Accessibility, and Activities v1.1 (Getting Started with Lt - Administrators v1.3.8 module)

    • Added Instructor’s Material explaining good and bad examples of page layout in lesson

    • Updated key words

    • Replaced figures on p16

    • Updated permission for Bloom’s taxonomy image on p12

    • Added more information on accessibility

    • Added additional links to tools and resources

  • Cardiorespiratory Effects of Exercise v1.3.3 (Exercise Physiology, Human Physiology)

    • Moved example data from Instructor's Material into lesson, deleted redundant table and note).
  • Sensory Illusions - Lab v1.3 Distance learning version (Human Physiology)

    • This lab was initially released only to the Neuroscience and Psychophys collections, but you can now find it in Human Phys as well.
 

New German content:

  • Heart and ECG v1.3.3 (Herz und EKG) module

  • ECG Basics v1.3.2 (EKG-Grundlagen) module

  • Cardiac Cycle v1.3.2 (Herzachse) module

  • Abnormal ECGs v1.3.2 (Anormale EKGs) module

  • Heart and ECG – Lab v1.3.3 (Herz und EKG – Praktikum) module

  • Anaerobic Fitness Testing – Lab v1.3.2 (Anaerobe Fitnesstests – Praktikum) lesson

June 11 2020

Content

We are continuously improving features and performance, fixing bugs, and releasing updates to Lt daily.

Here's what got released this month.

 

  • Added a new model answer view of the lesson (all panels show the model answers, and report page is always visible), accessible via a new link in the grading interface
  • Added a new sidebar in the grading view that enables graders to move between students for the same question. Graders now have the flexibility to grade in the way that suits them best
  • Added a search box for new grading sidebar
  • Added sorting to the grading interface (order by family name or given name)
  • Progress indicators for students and overall progress for the entire lesson within the grading interface
  • Students now have the ability to add their own comments to example data in the Data Panel

  • Improved the reliability of the PDF generator service

  • Authors can find recent work easier by using the new ‘Recently Edited’ filter we’ve added to the Lesson card

  • Syncing grades is now even faster across large courses

  • Fixes a bug where lessons would still indicate they were in a module after being removed

  • Resolve issues around password reset and email change when a user makes multiple requests at once

  • Added a fix for persisting of grades when switching quickly to another student in the grading interface

  • Canvas Integration warns users when they don't have the correct permissions to sync grades

  • Implemented a cooldown period of two hours for bulk "Send Invites" from Student Accounts administration. Students already invited in the previous two hours are not reinvited.

  • Updated our Canvas integration to fix a syncing issue that some customers were seeing

June 10 2020

Content

We are continuously improving features, fixing bugs and releasing updates to Lt

Here is a summary of what got shipped this month.

Content Library

  • You can now find the content that suits your course even faster! By searching the Lt Content Library using module/lesson names & keywords

 

  • All student work can be graded in Lt

  • Administrators can choose to allow students to download a PDF of their report

  • Administrators can choose to allow students to submit a PDF of their report by email

  • Student workflows stay the same as they were with the previous grading modes (unless you change the settings)

  • Lesson report settings in existing courses will be updated to match the features of their previous grading mode. 

  • Courses that previously used kuraCloud Grading will have their settings preserved

  • Improved our database load times, large courses and lessons will feel even faster to Educators and Students

  • For our European Educators, we’ve now added support for semicolons when using CSV files to import lists of students

kuraCloud desktop application

kuraCloud desktop application v1.10.5

Student Admin Resource Pack

Download resource pack

  • Lesson checklist - pre-release to students
    This checklist will help you make sure your lessons are ready for students.

  • Lt student pre-invitation template
    A template for a quick introductory email to your students, explaining what Lt is and how to sign up. We strongly recommend sending this email out before you invite students to your course.

  • Lt student invitation template
    This template is formatted in a way that allows you to import students to Lt. See our Support Article here: Importing Students into Lt

  • Student experience - login and exploration
    An introductory video for students. You may want to share this video with your students at the same time you invite them.

Publishing checklist

See here for a more in-depth checklist before publishing and making content available to students. Some key points to note are:

  • The content is up-to-date and ready to be accessed by students
  • You’ve decided if the lesson will be published individually or in a module
  • The lesson has a poster (thumbnail) icon
  • Once published, the lesson is available to students at the correct date(s) and time(s).
    • I’ve selected ‘Student View’ and can see the content I expected is available to the students.

Before publishing content, consider if the content is best published as a stand-alone lesson or as one of a series of related lessons in a module. For example, a lesson introducing the course would likely be best published by as a stand-alone lesson. However, a pre-lab quiz lesson that precedes an associated lab would be best published within a module.

Note: It’s very important to only publish a lesson either individually or within a module. If a lesson is published both as an individual lesson and a lesson within a module, students can start and complete them separately.

Services and Training

Take your Lt experience to the next level, get your lessons up and running smoother and faster, or have us create a custom course for you. Ask us about the Lt Services that can help you get even more out of Lt.

Lt comes with: the platform, the ADInstruments content collection(s), and a dedicated Customer Success Manager to help you get started. Our platform also has online training and support that is packed full of tips, how-tos and video walkthroughs.

Onsite training is a valuable and popular addition to this product, and it is possible to customize training length and goals to suit your needs. If required, we can send members of our team to help you set up your course and create lessons.

Lt Services packages

Onsite Training

One day workshops with ADInstruments staff

This training is tailored to your needs and can include:

  • Equipment setup
  • Administration training
  • Authoring lessons
  • Lab demonstrator (TA) training
  • Grading
  • Group work
  • LabChart settings for Lt
  • Best practices
  • Onsite IT training
  • Onsite technical setup

Custom Creative Package

A custom package, perfect for Lab Manual conversion

Starting with a consultation and content development plan, we can create a package designed for you that can include options such as:

  • Content or lesson conversion and learning design
  • Illustration
  • Translations

Supporting your Lt Journey

Meet our Customer Success Managers (CSMs) - dedicated to helping you transition to and succeed with our online learning platform Lt.

CSM overview with Arianna Boulet

As CSMs, we provide ongoing, world-class support to help you transition to Lt in an easy, stress-free manner.

We work proactively with our customers throughout the Lt onboarding process to better understand their needs and learning objectives when it comes to teaching. From here we can work alongside our customers from the beginning to ensure that each individual is achieving their goals and making the most of Lt’s innovations.

Meet your local CSM

Arianna Boulet

Arianna Boulet (North America)

I graduated in 2011 with a Bachelor of Science in Integrative Physiology from the University of Colorado. As a CSM, I love working with passionate instructors who truly care about their students. Being able to help such innovative educators makes loving my job that much easier!

My favorite Lt feature is how easy it is to author. I think it is important for instructors to be able to customize the content to fit around their course and learning objectives, and Lt makes this very easy for them.

Gabrielle Leite

Gabrielle Leite (South America)

I’m a Biologist graduated from UNESP- Rio Claro and I did my master’s degree in Comparative Physiology at UFSCar- São Carlos. I started working at ADInstruments in 2012 as an Application Scientist and since then I have taken on a more supportive role for our customers in Brazil and Latin America.

What I like most about Lt is its authoring tool and how easy it is to use! I love being able to offer educators a quality solution to the problems they face every day.

Liam Farley

Liam Farley (Australasia)

I did my undergraduate and postgraduate studies in Physiology before joining the ADI team in 2015. What I enjoy most about being a CSM is working with a customer to help them overcome a particular pain point.

I love that Lt does a lot of the heavy lifting for educators, in the sense that it has so much quality content already available.

Tom Broughton

Tom Broughton (Europe)

I graduated in 2008 with a BSc in Chemistry, and joined ADInstruments’ Support Team in October 2009, assisting customers in both research and education, but I have focused solely on education support since 2013, including providing support for LabStation and Lt, as well as their associated hardware, and haven’t looked back since!

In terms of Lt, I love the intuitiveness (and speed) of the software as well as the ease of authoring - it’s a huge time saver for educators.

Lauren Frank

Lauren Frank (North America)

I graduated from Worcester Polytechnic Institute in 2015 with a degree in Biomedical Engineering (Pre-Med focus). During my first few years at ADI, I worked as both a Biomedical Sales Engineer for our research team and later became our senior Technical Support and Training Engineer for both research and education.

I consider myself a “lifelong learner” and I love being surrounded by like minded individuals. The passion and ingenuity of our Lt community continues to inspire me on a daily basis!

Hear what some of our current Lt customers have to say...

“Customer support is excellent! They follow up with you until making sure the problem is resolved. Thank you ADInstruments!”

- Associate Professor Susy Choy, California Medical Innovations Institute, USA.

“Our CSM is amazing, they reply very promptly (sometimes within minutes) with all the info I need, often it comes with screenshots to help with their explanation”

- Heather Kesby, Biological Sciences, University of Leeds, UK.

“With Lt’s ongoing and personalized customer service, we’re always supported to ensure the platform is working for us”

- Associate Professor Diane Kenwright, Head of Department, Pathology and Molecular Medicine, University of Otago, Wellington, NZ.

“I didn’t know customer service like this existed until I started using Lt”

- Bronwen Mayo, Lecturer in Biosciences School of Pharmacy and Medical Sciences, University of South Australia, AUS.

Community

Lt Online Community

The Lt Online Community is a place to get together and discuss anything related to education.

The community is a way for educators to share resources, work together, get feedback, and build stronger, more meaningful relationships in real-time - whether these are across campus, or across the globe!

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Lt Online Community
Lt Brain Trust

Lt Brain Trust

The Lt Brain Trust is a worldwide community of innovative and engaged Lt users, who want to connect with each other and share their ideas about education, teaching, and using Lt!

Every year we hold free Lt Brain Trust events around the world, as a way to encourage our Lt community to meet each other, face-to-face, to network and share their experiences of using Lt.

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