Support Articles

support_article Why aren't student's prompted to enter a password when logging in for first time?
support_article How can I modify a LabTutor Experiment to use a Student's Recorded Data as Example Data for future sessions of this Experiment?
support_article Can I connect to LabTutor Server over the Internet if I don't have LabTutor Online?
support_article When I open LabChart, I get an error stating that 'LabChart cannot read all the settings in this file'. Why am I getting this error, and will I lose data or settings?
support_article Upon opening an Experiment with LabAuthor v4.5, an error displays stating "LabAuthor has found and corrected x issues...". What does this mean?
support_article What is the meaning of "Amplification", "Gain" and "Range" when using PowerLab data acquisition systems?
support_article Why won't my .mp4 video file play in my LabTutor experiment?
support_article Is there a fast forward video playback in LabChart's Video Capture?
support_article Why does a 'Red X' appear instead of an image in LabAuthor?
support_article How can I set a certificate's expiration date beyond 2015 using GLP Server 5.6?
support_article Why can't MP4 or M4V video formats be previewed in LabAuthor?
support_article Why won't LabAuthor install?
support_article My Table titles in custom LabTutor Experiments appear 'compressed' - how can I remove this compression?
support_article What causes the following error in the GLP Signing dialog, "Invalid, none of the rules apply, so the request was denied?"
support_article What's the difference between acute and chronic flowprobes? What's the time limit for an acute study?
support_article What are 'Revisions' in Lt and how do they work?
support_article How do I remove the Consultant's summary from the Medical Laboratories?
support_article What is the maximum number of Lt accounts that can log in via Lt's Group Login Tab?
support_article Why can't LabChart identify a PowerLab connected to a computer that also has LabTutor installed?
support_article Why won't LabChart save whilst sampling if the sampling rate is over 20k - 40k?