GDPR Information – Sub-processors

GDPR Information – Sub-processors

What is a sub-processor?

A subprocessor is a third party data processor engaged by ADInstruments who has or potentially will have access to or process data (which may contain Personal Data). ADInstruments engages different types of sub-processors to perform various functions as explained in the tables below.

Contractual Safeguards

ADInstruments requires its subprocessors to satisfy equivalent obligations as those required from ADInstruments (as a Data Processor) as set forth in ADInstruments Data Protection Addendum (“DPA”).

If you are subscribed to ADInstruments’ teaching platform Lt and wish to enter into our DPA, please email us at

Process to Engage New Sub-processors

For all Subscribers who have executed ADInstruments DPA, ADInstruments will provide notice via this website of updates to the list of sub-processors that we use or which ADInstruments proposes to use to deliver our services. ADInstruments undertakes to keep this list updated regularly to enable subscribers to stay informed of the scope of sub-processing associated with ADInstruments services.

The following is an up-to-date list of the names and locations of ADInstruments sub-processors in both the production environment (where ADInstruments teaching platforms Lt and Lt LabStation are hosted) and also in the non-production environment used by our internal teams.

Sub-processors in production environment

The processors below are used to support the ADInstruments service Lt.

Sub-Processor Service provided Location
Amazon Web Services Cloud service provider United States, Ireland, Australia, Brazil
Google Cloud Services Cloud service provider United States, Ireland, Australia, Brazil
Netsuite (US only) Finance management United States
SocketLabs Email delivery solution United States
Stripe (US only) Payment processing United States

Service Providers in non-production environment

The Service Providers below are used to support our internal teams (support, sales, billing, technical) with their processes and workflows in managing your account with us.

Sub-Processor Service provided Location
Amazon Web Services Cloud service provider United States
Atlassian Software development and project management tool Australia
Celigo Enables different third party apps to work together United States
DocuSign Document management United States
Facebook Social Media United States
G Suite (Google Apps) Office productivity tools United States
Getfeedback Online surveys United States
Instagram Social Media United States
LinkedIn Social Media United States
Mailgun Sends emails United States
Netsuite Enterprise resource planning United States
OnceHub Meeting and appointment scheduling software United States
Pardot B2B Marketing automation United States
Paypal Payment services United States
ProdPad Product and road-mapping tool United Kingdom
Salesforce Customer relationship planning United States
Twitter Social Media United States
Wistia Video Hosting United States
Workshare Secure file sharing and collaboration app United Kingdom
Zoom Video conferencing United States

Last updated 10 December 2021