When adding newly generated Public Certificates to the GLP Server, these Certificates have a unique ID and Fingerprint to distinguish them from other certificates.
However, one additional stipulation is that the new certificate for a given User must have a different name (designator) from any other certificates for that User. Trying to add a certificate with the same name will result in the described error:
To resolve this, when adding the certificate, change the name in the 'Designator' field. For example, add the activation period of the certificate on to the name:
This will allow the certificate to be added.
Important note: Never delete any existing certificates - this will invalidate any LabChart GLP Files signed under that certificate.
For further technical assistance with this or any other issue, please contact ADInstruments Technical Support by clicking HERE.
For further technical assistance with this or any other issue, please contact ADInstruments Technical Support by clicking HERE.