Why do I get an error message when I try to change the Transmission Frequency of a rat telemeter?

If the Configurator cannot communicate with the telemeter an error message may appear.

Click OK and try the following before attempting the Transmission Frequency change again:

  • Check that you have entered the correct telemeter Serial Number
  • Check that you have entered the correct telemeter Transmission Frequency
  • Move the telemeter closer to the Configurator
  • Ensure the telemeter is not on an active SmartPad
  • Move any other active telemeters away from the Configurator
  • Turn off any other telemeters or SmartPads that are on the same Transmission Frequency as the telemeter

For further technical assistance with this or any other issue, please contact ADInstruments Technical Support by clicking HERE.