The indicator light on the front of the SmartPad can be green, orange or red. In simple terms and regardless of the model or firmware version the different colours mean the following;
RED: the SmartPad charging field has been disabled and an issue requires investigation
Depending on the firmware version and the model number of your SmartPad, the status lights have different meanings which are summarised in the table below. Information regarding the details of your SmartPad can be accessed in the SmartPad diagnostics of ConfigSoft.
When the status light is red the charging field of the SmartPad is disabled so a paired telemeter will switch to using the backup battery. Data output will continue until the telemeter battery is discharged at which point the telemeter will no longer transmit data and the battery will need to be recharged. The most likely cause of a red status light is as follows:
- The SmartPad is placed too close to metal - ensure at least 10cm distance from any metal
- The SmartPad is too close to another SmartPad - ensure at least 10cm horizontal and 40cm vertical distance from other SmartPads
- A TR180 SmartPad is used with the power supply of a TR181 SmartPad - check power supply
For further technical assistance with this or any other issue, please contact ADInstruments Technical Support by clicking HERE.