Password Guidelines

Important: Our staff will never ask you for your password.

Your password must only be used to enter https:// websites, which are protected by a certificate.

Constructing a good password

We take security seriously within Lt. For us to achieve our goal of protecting your data we need your help. One way you can help is by setting a good password and keeping it confidential, much like you protect the PIN for your bank card. To help you set a good password we have a "password strength meter" that gauges the strength of a password when you choose one.

To start you off on choosing a good password we require a minimum length of 8 characters. To turn this into a good password, that you find easy to remember but is hard for others to guess, we suggest that you should use some of the following:

  • Non-obvious numbers and symbols (using $ for s, @ for a, 3 for 'e' or 0 for o is too obvious!)
  • A combination of words - ideally unusual ones that you can 'picture' (e.g. quadral zabra earwig)
  • A mixture of consonants and vowels to make passwords more phonetic (e.g. muk gab jol)
  • Non-standard uPPercasing (e.g. MuK zAbra joL)
  • Creative spelllling (e.g. quaddrralMMukjoLL)
  • Personal slang.

You should avoid using:

  • Personal information (e.g. people's names, birth dates, animals' names, etc.)
  • License plates, telephones numbers
  • Commonly spoken words
  • Simply adding numbers and/or characters to the end of a word.

Good password practices

  • Keep your password safe by not sharing it with anyone and making sure people don't watch you type it in.
  • Use different passwords for different services. By using different passwords you are protected if another service you use suffers a breach where passwords are stolen.
  • Change your password from time to time. This reduces the chance that the password is picked up by people around you.
  • Don't reuse old passwords, someone may have seen you type it in.
  • Only store your passwords in a place where you are sure only you have access (not in the browser).