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  • Download (1165)
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How many channels can I playback from a data file with the LabChart Playback File Extension?

Support Article

The LabChart Playback File Extension allows the user to playback up to eight channels from a chosen LabChart data file in the Chart View. Additionally, the playback channels must be from the first eight channels in the data file. If you require...

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Why can't I edit the data acquisition elements in my LabAuthor experiment?

Support Article

To edit LabTutor data files, you must connect a PowerLab to the LabAuthor computer and re-start the Kernel. LabTutor Data Panels will now be editable.

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Why can't I seem to update LabTutor Client on a machine with LabAuthor installed?

Support Article

When attempting to update LabTutor Client on a PC with LabAuthor installed, you may see an error message which says: 'Cannot update LabTutor Client on a machine with LabAuthor already installed. This message is somewhat trivial, as it really means:...

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I've lost or deleted my invitation email, what do I do?

Support Article

Ask your course administrator to re-invite you and they will send you another invitation email.

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There's no login shortcut on the desktop of the Client machine, how do I access LabTutor Client?

Support Article

In earlier versions of LabTutor Client there was a Desktop shortcut, however this has been removed. To login as a student, launch Internet Explorer (7 or later) and type either of the following in the address bar: http://

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Why won't my laptop client computer connect to the server?

Support Article

While many issues can cause a "failure to connect" a client machine to your server, some laptops have a specific issues. Check that your laptop is not set on a high performance power plan. Simply resetting the power plan to default will improve...

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Why shouldn't LabAuthor and LabTutor 4 server be installed on the same computer?

Support Article

This is an unsupported configuration for the following reasons: LabAuthor and LabTutor Server share common components, such the LabTutor Kernel and .NET, and therefore running both LabAuthor and LabTutor Server can lead to random and unpredictable...

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Why am I not seeing any change in expired gas values during exercise with the PTK14 Exercise Physiology Kit?

Support Article

If the exhaled gas concentration levels are constant and within the range for room air with the volunteer attached, check to ensure the ML206 Gas Analyzer's air pump switch is set to "on", the unit's pump light is lit, and the pump can be heard...

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Why doesn't my LabTutor teaching suite license code work?

Support Article

The license code labels on some MLS400 Installer CD boxes were printed incorrectly. The LabAuthor code is labeled "Classroom", and is mistakenly entered in the LabTutor Server license space. Using the other license code on the sticker will resolve...

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How can I copy comments from one channel to others at the same time point automatically?

Support Article

In LabChart one can place comments so it appears in a single channel or in all channels. There might be a situation where a comment or several comments are displayed in all channels, but you need them displayed in individual channels. This is the...

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Why won't the kuraCloud desktop application install correctly?

Support Article

If you are have difficulty installing the kuraCloud desktop application on your computer, please check the following: Does the computer have antivirus software actively running? Does the computer user account being used have permission to install...

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Once installed, does the kuraCloud Desktop Application need Local Admin rights to update itself?

Support Article

The kuraCloud Desktop Application runs on a machine as a Service, and as such uses LocalSystem Privileges to install updates (the app itself checks for updates every 30 minutes). LocalSystem act as a 'super' Administrator, which has extensive...

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How do I ensure that ADInstruments' Learning Modules stay grouped if I edit a component?

Support Article

Experiment properties must be consistent throughout all components of a Learning Module for them to be recognized and grouped correctly by LabTutor. If you edit a component of an ADInstruments' Learning Module, an option 'Keep this experiment part of...

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What type of acoustical couplants are recommended to eliminate air and increase signal quality when using an acute flow probe?

Support Article

Air attenuates (blocks) ultrasound transmission. It is therefore necessary to fill the acoustical window within a perivascular flowprobe with an acoustical couplant during acute use. Although couplants are viscous enough to loosely adhere between the...

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LabTutor is reporting an error regarding ports 80 & 443. How do I find out what is using ports 80 & 443?

Support Article

From the LabTutor Server computer open a command prompt window by looking in All Programs > Accessories and right click on the command prompt item, then select 'Run as Administrator'. Once the window opens type netstat -oan. This will provide a list...

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When trying to update LabTutor Server from within the Admin Interface, why is the 'Update' button not visible?

Support Article

In order to update LabTutor Server from within the Admin interface, you must have desktop access to the machine running LabTutor Server - the update button will not be shown if you are remote accessing the Server from a different machine (for example...

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Is there a limit on how many steps LabAuthor's 'Undo' feature can roll back?

Support Article

There is no known limit to the number of Undo or Redo actions that can be taken in a single session of LabAuthor. However, it should be noted that once you Save the changes to an Experiment and close LabAuthor, the Undo and Redo options will be reset...

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How do I add Course Administrators?

Support Article

Only an Instance Administrator is able to add Course Administrators and control the Administrator role for each course. Generally, the Course Administrator who created the course becomes the Administrator of that course. If this needs to be changed...

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Is it possible to divide a constant current stimulation from the FE180 or FE155 to more than one pair of stimulation electrodes?

Support Article

Within an electrical circuit that has multiple parallel branches the current will be split between these branches. Following Ohms Law the current is inversely proportional to the resistance. In other words, if two or more resistors (e.g. tissue) are...

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Why can't I edit the answers to a LabTutor experiment?

Support Article

Once students submit an experiment, they cannot edit any answers in the lesson. Instructors may choose to unlock the lesson for editing and resubmittal if they choose. To unlock an experiment, log onto the LabTutor Server as administrator. Click on...

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