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  • Download (1165)
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Does LabChart 8 for Mac have the Scope View?

Support Article

Yes, LabChart 8 for Mac does have the Scope View feature. A comparison chart of the Windows and Mac LabChart software versions is viewable HERE. An installer for the latest version of LabChart 8 for Mac is available for download HERE. If you need...

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Why am I receiveing a warning stating I have exceeded the allowed license activations when installing LabChart?

Support Article

Each basic LabChart software license allows for up to three software installations at a given time, and each ADInstruments PowerLab ships with a single basic LabChart software license, at minimum. Upon uninstalling LabChart from one computer, that...

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What version of LabChart is the DMT Device Enabler compatible?

Support Article

The DMT Device Enabler is compatible with LabChart v8 or later on Windows. As of July 14 2017, ADInstruments no longer sells or supports any DMT products (unless previously purchased under tender contract). Instead, please contact DMT direct.

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What version of LabChart or LabTutor must be used with ADInstruments' self-calibrating, "smart" transducers.

Support Article

To use the various forms of smart transducers (designated by "/ST" at the end of their model numbers) you will need have the following versions of LabChart or LabTutor installed: LabChart for Windows v7.3 or later LabChart for Mac v7.2 or later...

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Is there a fast forward video playback in LabChart's Video Capture?

Support Article

The Video Capture Module for LabChart allows you to record video and audio that is synchronised with dat recorded simultaneously in LabChart. The movie can be played back so you can see what was happening in the movie for any point in the data and...

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Why isn't a student receiving Lt course email invitations?

Support Article

Sometimes student invites to Lt courses don't reach their recipient, t his could be due to a number of reasons. First, try re-sending the email by selecting Re-invite from the cog menu on the Student Accounts card. If that doesn't work, step through...

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My institution's crest won't upload to my Instance, what do I do?

Support Article

Make sure your image is in an appropriate format before uploading. You can use a JPEG, PNG, or an SVG image file (as long as it is UTF-8 encoded). The image size limit in Lt is 5 MB, and the image dimensions for PNGs and JPGs must be exactly 480x140...

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How many channels can I playback from a data file with the LabChart Playback File Extension?

Support Article

The LabChart Playback File Extension allows the user to playback up to eight channels from a chosen LabChart data file in the Chart View. Additionally, the playback channels must be from the first eight channels in the data file. If you require...

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Why can't I edit the data acquisition elements in my LabAuthor experiment?

Support Article

To edit LabTutor data files, you must connect a PowerLab to the LabAuthor computer and re-start the Kernel. LabTutor Data Panels will now be editable.

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Why can't I seem to update LabTutor Client on a machine with LabAuthor installed?

Support Article

When attempting to update LabTutor Client on a PC with LabAuthor installed, you may see an error message which says: 'Cannot update LabTutor Client on a machine with LabAuthor already installed. This message is somewhat trivial, as it really means:...

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I've lost or deleted my invitation email, what do I do?

Support Article

Ask your course administrator to re-invite you and they will send you another invitation email.

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There's no login shortcut on the desktop of the Client machine, how do I access LabTutor Client?

Support Article

In earlier versions of LabTutor Client there was a Desktop shortcut, however this has been removed. To login as a student, launch Internet Explorer (7 or later) and type either of the following in the address bar: http://

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Why won't my laptop client computer connect to the server?

Support Article

While many issues can cause a "failure to connect" a client machine to your server, some laptops have a specific issues. Check that your laptop is not set on a high performance power plan. Simply resetting the power plan to default will improve...

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Why shouldn't LabAuthor and LabTutor 4 server be installed on the same computer?

Support Article

This is an unsupported configuration for the following reasons: LabAuthor and LabTutor Server share common components, such the LabTutor Kernel and .NET, and therefore running both LabAuthor and LabTutor Server can lead to random and unpredictable...

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Why am I not seeing any change in expired gas values during exercise with the PTK14 Exercise Physiology Kit?

Support Article

If the exhaled gas concentration levels are constant and within the range for room air with the volunteer attached, check to ensure the ML206 Gas Analyzer's air pump switch is set to "on", the unit's pump light is lit, and the pump can be heard...

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Why doesn't my LabTutor teaching suite license code work?

Support Article

The license code labels on some MLS400 Installer CD boxes were printed incorrectly. The LabAuthor code is labeled "Classroom", and is mistakenly entered in the LabTutor Server license space. Using the other license code on the sticker will resolve...

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How can I copy comments from one channel to others at the same time point automatically?

Support Article

In LabChart one can place comments so it appears in a single channel or in all channels. There might be a situation where a comment or several comments are displayed in all channels, but you need them displayed in individual channels. This is the...

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Why won't the kuraCloud desktop application install correctly?

Support Article

If you are have difficulty installing the kuraCloud desktop application on your computer, please check the following: Does the computer have antivirus software actively running? Does the computer user account being used have permission to install...

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Once installed, does the kuraCloud Desktop Application need Local Admin rights to update itself?

Support Article

The kuraCloud Desktop Application runs on a machine as a Service, and as such uses LocalSystem Privileges to install updates (the app itself checks for updates every 30 minutes). LocalSystem act as a 'super' Administrator, which has extensive...

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How do I ensure that ADInstruments' Learning Modules stay grouped if I edit a component?

Support Article

Experiment properties must be consistent throughout all components of a Learning Module for them to be recognized and grouped correctly by LabTutor. If you edit a component of an ADInstruments' Learning Module, an option 'Keep this experiment part of...

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